Our Do's and Don'ts

• We do answer your questions honestly
• We do treat your home, business, and personal belongings as if they belonged to us
• We do make recommendations when appropriate, without overselling
• We do a complete and thorough job
• We do same day service, in most cases
• We do the best we can, however there may be instances where your carpet or upholstery may be beyond our repair, under those circumstances we will inform you before we begin our services 
• We do aim to please every time, and
• We don't not do .

In order to keep our service rates affordable, we ask the following of our customers:

• Have area(s) vaccuumed
• Move furniture (we can move small desks, tables, and chairs as a courtesy, however,  moving larger items may incure moving fees)
• Call to reschedule as far ahead in advance as possible if scheduling conflict occurs
• Trusting that we have provided you with excellent customer service, please tell at least one other person about our services.                                           

What is it that we really do?

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We provide carpet and upholstery services to you, our customer, at unbeatable prices. Our carpet cleaning method is the hot water extraction method, most preferred by leading carpet manufacturers. Our philosophy is to give you the best service at the most affordable rates. We strive to be perfectly honest and forthcoming with all of our customers. We realize that unusual circumstances do occur from time to time. We are all humans, by the way, and no matter how hard we try, sometimes we error. No business can afford to practice unethical behavior, therefore when a problem is discovered, we work hard to correct that problem to ensure customer satisfaction.

Let's talk upholstery

Many of our customers have bypassed carpeting their home, yet schedule us to clean their upholstery. We use the same extraction method to remove dirt, stains, and odors from your furniture. One of our customers inherited furniture which was valuable, yet  unsightly because it had never been cleaned and not properly stored. We serviced the entire set, renewing its life and value. Before then, our customer refused to even sit on the furniture. However after utilizing our upholstery services, she proudly displays her furniture in her living room.

Why should I get my carpet cleaned?

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Regular cleaning adds years to the life of your carpet. Actually, it make your carpet last twice as long. Dirt packed in to the fibers of your carpet has a fiber shredding tendency thus causing your carpet to appear older than it really is.

Besides protecting your investment, regular cleaning removes dirt and allergens that vaccuum cleaners leave behind. Even the mother of all vaccuum cleaners collect only fractions of the allergens hiding in your carpet. Each time you walk over your carpet, you leave a trace of everything you have stepped on or in. Imagine the buildup of cigarette smoke, car exhaust, critters, and dust.  You and the precious residents of your home or visitors to your office are breathing these pollutants daily.

With our prices so affordable, you can't afford to not choose Pastor's Carpet Cleaning to care for your carpet and upholstery! Call us today.